Privacy Policy | CLLOVA AI OS

At CLLOVA AI OS, we are committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our AI operating system and related services.

1. Information We Collect

We collect the following types of information:

                1.1 Account Information
                Email address
Username
Encrypted password

                
                1.2 Usage Data
                Voice command transcripts (processed locally)
Feature usage statistics
Error reports

                
                1.3 Device Information
                Hardware specifications
OS version
Network configuration

            

2. How We Use Information

Your information helps us:

Provide and maintain our services
Improve voice recognition accuracy
Develop new features
Ensure system security
Comply with legal obligations

Important: Voice data is processed locally on your device by default. Cloud processing requires explicit opt-in.

3. Data Sharing & Disclosure

We do not sell your personal data. Limited sharing occurs with:

Service Providers: For infrastructure and analytics (with strict data processing agreements)
Legal Compliance: When required by law
Business Transfers: In case of merger or acquisition

4. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Opt-out of data processing
Export your data
Lodge complaints with authorities

Exercise these rights by emailing privacy@cllova.ai.

5. Security Measures

We implement:

End-to-end encryption for all communications
Regular security audits
Anonymization of analytics data
GDPR and CCPA compliance frameworks

6. Policy Updates

We may update this policy periodically. Significant changes will be notified via:

In-app notifications
Email to registered users
Website announcements

7. Contact Us

For privacy-related inquiries:

CLLOVA Privacy Team
info@cllova.com
Kozle2 Karposh skopje MK
Street42 Mumbai State India
+389 717 7689 29